Austin Powder is renowned for its unsurpassed customer service and its broad range of engineered solutions – from bulk trucks to underground units, emulsion technologies to electronic initiation systems, predictive vibration modeling software to optimized blast design. All solutions are developed to advance the safety, reliability, and efficiency of breaking rock.
“If we don’t have customers, we don’t have a company. There is no question that’s who we are all working for. Our customers look to us for solutions, they look to us for reliability, and they look to us to solve their problems. The reason they buy from us is because they can depend on us and they know our product quality is fantastic, they know our delivery times are on schedule, and they know we are doing things safely on their property. Having our customers be some of our biggest champions has made this company a success for nearly 200 years.”
John Rathbun, President and CEO of Austin Powder
"The Austin Powder team is easy to work with, and they give us a lot of support. They help us with the long hole shots, but they also train us and let us go."
“Due to the nature of what we do and the amount of blasting we have to have on-site, having Austin Powder here several times during the week, they tend to become less of a contractor and more of a part of our family.”
“Whether we’re working on surface or underground, Austin Powder works with us to help us reduce negative impacts. By the air-blast reduction, by the vibration reduction, throughout that entire process.”
“We use Austin Powder for various reasons. Number one is safety. The people at Austin Powder are very professional and they work along with our strict timelines. Our crushing contractor prefers to come here because of the total shot service that we receive with Austin Powder."
"We spend an inordinate amount of time trying to build relationships at all levels of the organization. When we’re successful, we reach a point of achieving a high level of trust. The Austin Powder relationship has turned into more of a partnership, based on the philosophy of creating a win-win, where there is value on both sides.”
“Austin has really helped us understand our total blasting process from start to finish and they’ve helped us grow our blasting process exponentially. They have been exceptional as far as providing technical services to us. It’s been a very positive relationship.”
“Austin has done a good job with setting their own bar high. We’ve always used Austin and it’s always been the same. The trucks are always ready, the communication is always high, they’re here when they say they’re going to be here, and they deliver every time.”
“They're with us from cradle to grave, I call it. We set the shot that we want to set and then once we do that with Austin they take over from there. We have a lot of liabilities when we're shooting and Austin is a great partner, they’re with us all the way. There's a lot of other companies that do what Austin does, but I don't think they do it as well. We have a lot of competitors that are doing the same thing. So we want to make sure that we're doing it as good or better than any of them.”
“Austin Powder has been very incremental in helping us look at our blasting process. We were looking at a certain size of material, they helped us with our design and the types of products we needed to achieve this outcome on a very consistent basis.”
"Austin Powder used some new technology to help us overcome some of our battles and helped increase our production of usable product."
“We put a huge emphasis on our personal values and our growth and our values leadership. We know how important it is that someone care about us the way we care about them. We want a vendor relationship where we feel we get those values. We need shared values, because that’s the way we’re wired. We get that from Austin Powder.”
“Austin Powder has been a great company and great service for Cavanagh Construction over the years. They're a very, very, important piece of our company. The service is awesome. The workmanship from them is the best. It makes my life easy”. “Austin Powder is a really great company with a good long history and they're a good company to work with. I don't have any hassle. If I had a problem there, they wouldn't be here, right?”
“Austin’s been a great company to work with. When I think of Luck Stone blasting, I think of Austin first. They are family. They are part of our industry, they are part of our business. They make things really easy when it comes to Luck Stone values – safety at the top of the list, they always come ready to work and ready to work safely.”
We are a traditional manufacturer of initiation systems for industrial blasting operations and an important technological and research base for production and further development of initiation systems.Visit Site
Austin Powder Service CZ implements the latest technologies and products for blasting works, such as laser profiling, electronic modeling, and electronic detonators.